Smart speaker skills have proliferated but most reporting I've read suggests there has been little actual usage of these skills. Instead, smart speakers are mostly used for listening to broadcast terrestrial radio, listening to music, setting timers/alarms/reminders, and getting the weather/news.
If I worked on a smart speaker project (in particular, Alexa), I would try a Trojan horse to get people to develop habits to use the speaker more in order to exploit its potential.
Two specific ideas:
One: team up with public radio to allow listeners to contribute to pledge drives by voice. This feels less commercial and more altruistic and so would be a nice path to getting people comfortable with purchasing by voice. For those without linked credit cards (is that even possible with Alexa? Maybe if Google wanted to do something similar with Google Home as Google has fewer credit cards on file), the system could at least take a command to send an email reminder with a simple one-click donation button for an amount already specified. I think of this as a variation of Amazon Smile.
Two: work with radio (and podcasters) to make ads (including those on public radio - there's no lack of them) voice-aware by offering discounts or similar promotions to those who indicate interest by voice. Again, expanding people's comfort zones with new voice interactions would seem useful to get Alexa to where Amazon would like Alexa to be. This is a variation of the promotional code which appears on lots of podcast advertisements; those codes feel anachronistically low-tech. A smart speaker knows your email address - why memorize a code if the speaker can simply send it to the listener? This of course would create valuable information on engagement and interactivity for marketers by proving that people are listening to ads and showing concrete follow-up (promo codes would be custom and thus much better than the wholesale generic codes now being used that don't directly link listening with use of the code). I think of this as matching the evidence based marketing of Google Ad clicks.
To be clear, I'm perfectly happy without another intrusive, advertising platform but was just thinking about the strange stagnation and limited use cases of the voice platforms given the presumed interest in Amazon of using Alexa to embed itself more deeply in our transactional lives.
Showing posts with label Siri. Show all posts
Showing posts with label Siri. Show all posts
Monday, March 4, 2019
Creating an Alexa habit
Labels:
advertising,
Alexa,
Amazon,
data,
Google Home,
marketing,
podcasting,
public radio,
Siri,
smart speaker
Tuesday, January 23, 2018
lots of HomePod questions
I've been wondering how HomePod will work with different people for things such as messaging, calendars, etc.
I wonder if there will be a limit on the number of "authorized" or "recognized" users?
Remember how in iOS 9 Siri now had to be trained for a specific person? Perhaps we can give permission to share those voice patterns so that HomePod can recognize individuals?
Sharing music libraries is going to be wacky. I guess if at least one authorized person has Apple Music, HomePod will allow all authorized users? Otherwise, it will create some ill-will for music to be available if only one person gives the command. But how will playlists work? Can one person destroy another's? And what about age restrictions? Tricky.
And, because this may be more than a technical issue and instead is a contractual/regulatory one, how will telephone hand-offs work?
I guess we'll learn a lot more next week.
I wonder if there will be a limit on the number of "authorized" or "recognized" users?
Remember how in iOS 9 Siri now had to be trained for a specific person? Perhaps we can give permission to share those voice patterns so that HomePod can recognize individuals?
Sharing music libraries is going to be wacky. I guess if at least one authorized person has Apple Music, HomePod will allow all authorized users? Otherwise, it will create some ill-will for music to be available if only one person gives the command. But how will playlists work? Can one person destroy another's? And what about age restrictions? Tricky.
And, because this may be more than a technical issue and instead is a contractual/regulatory one, how will telephone hand-offs work?
I guess we'll learn a lot more next week.
Thursday, March 9, 2017
check back in October 2017 and 2018
Apple hired a person who may be the smartest person on the planet to play a large role in Siri. I know him personally and believe we will see something remarkable over the next 6-18 months. Just wanted to set this out now for credibility (or claimchowder) in the future.
Labels:
ai,
Apple,
artificial intelligence,
consciousness,
mind,
Siri
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